Riyadh International Airport

Riyadh International Airport


The international arrivals areas in Terminals 1 and 2 at King Khaled
International Airport (KKIA) face significant capacity constraints
to cope with current and future traffic requirements. The existing
facilities and processes need to be transformed to improve
the overall passenger experience and to bring KKIA in line with
international best practices and standards.

Services provided:
• As-Is Assessment of all Business and Operation Processes
• Benchmarking of best practice airports
• Development of an Airport Strategy and Initiatives to enhance the Passenger Experience
• Detailing of a new Operating Model based on Organizational Improvements and Quality Control
• Outline of a transformation roadmap
• Retail Master Plan

 

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